FREQUENTLY ASKED QUESTIONS
Have you got a question about T-shirt printing, delivery timeframes or how to wash your new piece of clothing from Rattle and Roll? We’ve got answers to these, and more, Frequently Asked Questions. If there’s something else you want to know but can’t find the answer, email us and we’ll be happy to help out.
Rattle and Roll’s designs are printed by Direct-To-Garment printing. This is a digital full colour print directly onto fabric. It can print with greater detail than screenprinting and with more colours.
With your new clothing items you may notice a vinegar-white-smell, or a little residue. This is just the pre-treatment that is used to help the ink bond with the fabric. Any residue or smell will disappear after one wash.
We print on clothing from AS Colour. AS Colour clothing is high quality, long-lasting and super comfortable. We also love that AS Colour is a socially responsible company. We have chosen a variety of styles and colours for your funky new threads.
You can check measurements for all our hoodies, singlets, long-sleeve tops, crews and shirts in our size guides. Our online clothing store sells men’s, women’s and unisex items from sizes from XS through to XXXL. There is something for everybody!
You’ve just bought a unique, edgy shirt to add to your fashion collection, so let’s show it some love so it can stay in your wardrobe for years.
To get the maximum life out of your printed garment follow these extra care washing instructions.
- Wash your clothing inside out with cold water on a gentle cycle.
- Avoid using fabric softeners as they may strip some of the colour from the print.
- Don’t use bleach.
- Drying on the line is best. If you must tumble dry, do so on a very low heat.
- Don’t iron the print. Turn it inside out to iron on the reverse side.
Following these washing tips will help your Direct-To-Garment print last longer.
Both standard and express postage options are available. Standard delivery is $9.90 and express is $16. Here is some more information about postage costs and delivery timeframes
You can pay securely by Mastercard or Visa credit cards.
So you’ve ordered one of our Covid-inspired hoodies to make a statement when you’re finally out of lockdown! Or you’re adding to your band shirt collection to wear to the next live gig when music venues can FINALLY open again. But when will the postman deliver it to your door?
The usual production timeframe for printing these boutique items is 7 days. You’ll be notified if there are any issues that impact that. Otherwise, add on your Australia Post delivery time and get ready to wear your new gear!
Are you an edgy individual who knows exactly how you’d like to express yourself? Maybe you have a design idea you’d like to see in our online store? Email us! We’d love to hear from you.
We can also design and produce apparel for your corporate function or special event. If you’re after a small or large quantity of custom, branded gear for your team, talk to us about what we can do for you.
If you are not completely satisfied with your purchase, in addition to your rights as a consumer under the Competition and Consumer Act and other applicable Australian consumer protection laws and regulations, you may also be eligible to return the item for a refund under our quality guarantee. In the unlikely event of a claim, only written claims will be accepted and must be made within 30 days of receiving the goods.
Claims or returns will only be accepted where there is a fault in the product supplied or an error in the printing. Faulty goods must be returned for inspection. A refund or replacement of stock will be issued at our discretion once the goods have been checked.
Please contact info@unitix.com.au for assistance in rectifying your issue.